HOW TO ORDER


About


Vision


To be the main and trusted source for delivery of water bottles for mosques across the GCC & the world.

Mision


To redefine the way consumers purchase bottled water to their local mosques using an easy trusted, see through state-of-the-art mobile application..

Value


The constant pursuit of excellence through customer satisfaction, credibility and quality of service.

Quality Of Service


It is the driving force and backbone of Yanabea’s services and the ultimate goal we pursue .

FAQ


Yanabea is a mobile application available on smart phones that enables you to order bottled water cartons for any mosque or orphanage across GCC using very easy steps
1 – Choose the mosque or orphanage you want
2 – Choose the quantity
3 – Make Payment

4- Track and receive pictures of your order once it has been delivered

Yes, Yanabea acts as delivery service provider for our customers (the app users). We make it easier for our customers to order bottled water cartons through Yanabea mobile application and have it delivered to any mosque or orphanage

After the order has been delivered, you will receive pictures on your phone with showing the location and the quantity of water which you have orders. You will also receive a text message and a push notification containing your order details to notify you of delivery.

Yanabea is a free mobile application and we do no charge any download fees or charges.

Yes, all users are required to register their name and mobile number so that you can place and track your order. You can also register your email to be able to communicate with customer care.

There is more than one payment method available to place an order. You can pay using your MADA, VISA or MASTERCARD. You can also make payment through APPLE PAY. We also have a IBAN Transfer to a range of bank accounts mentioned.

The average delivery time for an order placed on Yanabea Application is between 3 to 7 days. With that being said it’s with regret that sometimes orders may be delivered later than that due to different reasons which we apologize for in advance, it may be but not including during peak times such as Hajj Season and the blessed month of Ramadan. Please do not have any doubts or fears when dealing with Yanabea Application, you are dealing with a highly secure and safe platform, and in case you would like to contact a customer service representative, please feel free to go to the << Contact Us >> and a customer care agent will contact you and we are always here to help.

Please e-mail customer@yanabea-app.com and a customer agent representative will get in touch with you.

No, Yanabea is an electronic platform that acts as a delivery service provider to our clients (the app users).

CONTACT US


BECOME A DRIVER


Become a Yanabea captain and gain the many benefits.
All that is needed is a car. and a few other details. Your time, your life.

Why become a Yanabea Captain?

Be your own boss

Full time? Part time? With Yanabea you work on your own time.

Make your own money

You decide how much money you make and when you make it.

Control your own life

Take charge and achieve what you're working for, on your own terms.

What is needed?

Smartphone

You will need a smartphone (Android or iOS) to receive bookings on our app

Car

Depending on the city you want to work in, your car must meet some requirements.

Screening

The screening process may include drug tests, police reports, credit checks etc.

English Arabic
Social Share Buttons and Icons powered by Ultimatelysocial